This Privacy Policy describes how TABBII (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.tabbii.co (the "Site") or otherwise communicate with us (collectively, the "Services").
1. Personal Information We Collect
To provide the Services, we collect personal information about you from various sources, as outlined below. The specific information we collect depends on how you interact with our Site.
Information You Provide Directly to Us:
Contact Details: Including your name, shipping address, billing address, email address, and phone number.
Order Information: Items you purchase, shopping cart contents, and payment information (processed securely through Shopify or third-party gateways).
Account Information: If you create an account, we collect your username, password, and shopping preferences.
Customer Support: Information you choose to include in communications with us, such as through email, contact forms, or live chat.
Information We Automatically Collect (via Cookies & Tracking):
When you visit our Site, we automatically collect certain information about your device and interaction with the Site using cookies, log files, and pixels:
Device Data: IP address, browser type, operating system, device identifiers, and time zone.
Usage Data: Pages or products you view, links clicked, time spent on pages, and how you arrived at our Site (referral source).
Information from Third Parties:
We may receive information from third parties, such as:
Shopify: Our e-commerce platform host, which processes data on our behalf.
Payment Processors: (e.g., Stripe, PayPal) who provide us with transaction status updates (we do not store raw credit card details).
Shipping/Fulfillment Partners: Who update us on delivery status.
2. How We Use Your Personal Information
We use your personal information to provide you with our products and services, including:
Fulfilling Orders: Processing payments, arranging shipping, providing invoices, and order confirmations.
Customer Communication: Responding to questions, sending tracking updates, and managing customer service requests.
Marketing: Providing you with newsletters, promotions, and targeted advertising (where you have consented or opted in).
Site Optimization: Analyzing how users interact with our Site to troubleshoot bugs, improve design, and enhance overall user experience.
Security & Fraud Prevention: Monitoring transactions to protect against fraud, unauthorized access, or illegal activity.
3. Sharing Your Personal Information
We do not sell your personal information. We share your information with trusted third-party service providers to help us operate our store:
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Payment Processors & Couriers: To securely charge your payment method and deliver your physical goods.
Analytics & Advertising Providers: (e.g., Google Analytics, Meta Pixels) to help us understand customer behavior and run relevant marketing campaigns.
Legal Compliance: We may share your information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Cookies and Behavioral Advertising
Our Site uses cookies to remember your preferences, keep you logged in, and analyze performance.
You can manage or disable cookies through your browser settings, though doing so may affect your ability to use certain features of the Site.
We may use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising via the network's respective platforms (e.g., Google Ad Settings, Facebook Ad Settings).
5. Your Rights (Depending on Your Location)
Depending on where you live (such as the EU/UK under GDPR, or California under CCPA), you may have specific rights regarding your personal data, including:
The Right to Access: Request a copy of the personal data we hold about you.
The Right to Correction: Request that we correct inaccurate or incomplete data.
The Right to Erasure: Request that we delete your personal data (subject to certain legal exceptions, like active financial reporting laws).
The Right to Opt-Out of Marketing: You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails.
To exercise any of these rights, please contact us at the email address listed below.
6. Data Retention
When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. We retain necessary transaction data to comply with tax, legal, and accounting obligations.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top will be updated accordingly.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at: hey@tabbii.co