All orders are processed and dispatched within 1 to 3 working days after payment confirmation.
Important Note on Pre-Orders: If your order contains a mix of both instock and pre-order items, please checkout and purchase them separately if you wish to receive your instock items first. Otherwise, your entire order will only be shipped once the pre-order items arrive.
Shipping Rates & Delivery Timelines
We offer trackable shipping across all destinations. Delivery timeframes apply after your order has been dispatched from our warehouse.
All shipping rates exclude international customs, duties, and import taxes. These charges are determined by your destination country and must be paid entirely by the customer. Please consult your local customs office for details.
| Destination | Shipping Fee | Free Shipping* | Estimated Delivery |
|---|---|---|---|
| Singapore (Local) | S$3 | Orders above S$75 | 3-5 working days |
| Malaysia | RM$32* | Orders above approx RM$100* | 5–8 working days |
| Rest of Asia | S$20 | Orders above S$300 | 8–12 working days |
| Australia / New Zealand | AUD$35* | Orders above approx AUD $390* | 8–12 working days |
| United States | N/A | N/A | N/A |
| United Kingdom | £22* | Orders above approx £200* | 10–14 working days |
| Europe | €25.* | Orders above approx €240* | 10–14 working days |
| Rest of the World | S$35 | Orders above approx $350 | 10–14 working days |
*Please note: International shipping fees and free shipping thresholds shown in foreign currencies are estimates and subject to change based on fluctuating currency exchange rates.